Privacy Policy

Last Updated: April 25, 2026

SmartAI Labs ("we", "our", "us") is committed to protecting your privacy and ensuring full transparency regarding how your data is collected, used, and protected. This Privacy Policy applies to all users of our applications, websites, and services.

By accessing or using our services, you agree to this Privacy Policy.

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1. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the information collected and the context in which it is used:

• Consent – When you explicitly agree (e.g., forms, cookies)
• Contractual Necessity – To provide our services
• Legal Obligation – To comply with applicable laws
• Legitimate Interests – To improve services, security, and performance

2. Information We Collect

2.1 Personal Information

We may collect:

• Full Name, Email Address, Phone Number
• Any information you provide via forms or support

2.2 Automatically Collected Data

• Device type, OS version, IP address, Browser type
• Usage behavior and analytics, Crash logs and performance data

3. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our services
• Improve functionality and user experience
• Monitor usage trends and analytics
• Detect, prevent, and fix technical issues
• Communicate with users and provide support
• Ensure security and prevent fraud

4. Cookies & Tracking Technologies

We use cookies and similar technologies for remembering preferences, analytics and performance tracking, and enhancing user experience.

Cookie Consent

Where required by law, we will request your consent before placing cookies. You can disable cookies via browser settings.

5. Third-Party Services

We use trusted third-party services, including:

• Google Analytics – Usage analytics
• Google AdMob – Advertising
• Firebase – Backend services, crash reporting

These providers may collect device identifiers, IP addresses, and usage data. Each third-party operates under its own privacy policy. We encourage users to review them.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share data with service providers (strictly for functionality), to comply with legal obligations, to protect rights, safety, or prevent fraud, or during business transfers (e.g., merger, acquisition).

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) and secure data handling practices.

8. Data Retention

We retain data only as necessary:

• Account data: Until account deletion
• Analytics data: Up to 12 months
• Support inquiries: Up to 6 months

9. Data Security

We implement industry-standard security measures including encryption (where applicable), secure servers, and access control mechanisms. However, no system is completely secure.

10. Your Rights (GDPR & CCPA)

You have the right to access your data, correct inaccurate data, request deletion ("Right to be Forgotten"), restrict or object to processing, data portability, and withdraw consent anytime.

California users (CCPA) also have the right to know what data is collected, the right to request deletion, and the right to non-discrimination. To exercise rights, contact us below.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If identified, such data will be deleted immediately.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page. Continued use = acceptance of changes.

13. Contact Information

For privacy-related requests:
Email: infoferasdesigns@gmail.com
Phone: 03028825662

14. Consent

By using our services, you:

• Acknowledge this Privacy Policy
• Agree to data collection and usage practices
• Provide consent where required